Aurélie, would you please explain to us what you do and how you bought right here?
As a Normal Manager, the initially mission is to make the strongest team and run the hotel as greatest we can — visitor fulfillment is the essential, but worker success is also an vital goal. My purpose is to manage the functions and inspire the team to allow for them to give the best service to the visitor. As we say in French, it is the job of “Maitresse de Maison,” an individual who welcomes company into her property as if it was mine to make them truly feel at home as perfectly.
In 2006, I received a master’s degree in hospitality management, and my very last coaching period of time was at the Ritz Paris, the place I experienced the opportunity to be employed directly. I stayed there for additional than 10 decades in advance of it closed for renovations and when it reopened. From intern to F&B assistant at the Ritz Paris, I found the planet of luxurious hospitality and fell in like with Paris. Right after that, I joined Resort de Crillon as F&B director for additional than 3 yrs, and it was a excellent experience with awesome projects and an remarkable workforce. I left to run a hotel in the South of France where by I only stayed for just one year, I skipped Paris so much, and now I’m back again due to the fact November to Maison Villeroy, a luxury hotel, a real concealed gem in the center of Paris.
Why do you love your position?
In hospitality, we are normally passionate about our occupation this is why it’s thrilling, and we are lucky to meet folks from all about the world. To manage unique and memorable activities, speak with guests from assorted backgrounds– and share human activities with our teams– they are element of our daily life, taking into consideration the time we invest with them!
And largely since we are in fantastic environments, decorations, luxurious, and attractiveness are all over the place, which is quite inspiring.
The place did you get your feeling of hospitality?
I consider that my adore for dining places and vacation is the first argument. I like trying new places, new concepts, and trends! Also, I arrive from the South of France, in which conviviality and household are the foundations and main values — My Mediterranean roots are crucial to my individuality. I have to have to communicate with folks, find out issues, transfer, and reunite persons!