The Hotel Concord Partners with Stayntouch PMS to Empower Hotel Staff and Enhance the Guest Experience |

Less than the collaboration, The Hotel Harmony is leveraging Stayntouch’s flagship PMS to further more heighten its delivery of vintage luxury services, run by versatile and quick-to-use technologies.


The Hotel Concord, an impartial luxurious boutique hotel found in the center of New Hampshire’s historic funds city, has partnered with Stayntouch, a worldwide leader in cloud lodge property management programs (PMS) and visitor-centric technological know-how. Under the collaboration, The Lodge Concord is leveraging Stayntouch’s flagship PMS to further more heighten its supply of traditional luxury support, driven by flexible and easy-to-use technologies.

The Resort Harmony delivers award-winning luxury to the heart of New Hampshire’s money and obtained the prestigious AAA Four-Diamond ranking for its remarkable hospitality, attentive company, and superior-tech features. The Lodge Concord chose Stayntouch to facilitate an enhanced cellular guest welcome and departure practical experience, whilst also empowering its staff with better overall flexibility to strengthen their award-profitable provider shipping and delivery.

Michele Gibeault, standard manager, The Lodge Concord claimed: “Stayntouch PMS matches perfectly with our mission to provide classic, substantial-touch luxurious, with modern day, superior-tech facilities. Their cell check-in attribute has really streamlined our welcome expertise, allowing for our company to verify-in via their smartphones and get suitable to savoring our facilities and the lively culture of downtown Concord. The PMS has also been a boon to our staff, specifically with all of the modern labor shortages. The working program is seamless and effortless for new associates to select up and study, though the automation characteristics permit our employees to perform better and a lot more competently.”

Michael Helfin, chief revenue officer, Stayntouch, said: “The Lodge Concord is at the chopping edge of high-tech amenities. They also know that excellent support is in the long run a human endeavor, where by fantastic technological know-how lets the spirit of hospitality to extra freely categorical alone. Which is why we’re proud to enable The Resort Harmony aid even much more reliable and partaking visitor interactions via the industry’s most adaptable and responsive cloud PMS platform.”

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