Since 1st of April 2021, it is mandatory to fill out an e-ticket for immigration when traveling to the Dominican Republic and Punta Cana. Fortunately, the process is pretty easy (and free!) thanks to the e-ticket portal provided by the Dominican Republic government where you just have to fill out all the important information about you, your health and your holiday in Punta Cana or any other part of the country. During 2021 and 2022, the migration form also got improved by the government of the Dominican Republic, so the e-ticket is more user-friendly now.
In case you still have some questions about the Dominican Republic e-ticket, have a look at the following guide, where I explain to you everything about the new immigration form for the Dominican Republic, any e-ticket problems you might encounter and any other entry requirement for your Punta Cana holiday.
Completely UPDATED: August 2021 + April 2022
IMPORTANT: Please note that this guide is for informational purposes only. I try to keep it updated as much as possible, but visa requirements, entry restrictions and e-ticket regulations can change quickly. Please refer to your local embassy for further details and the latest information. Punta Cana Travel Blog can’t take any liability for travel disruptions, denied entry, additional travel expenses or any further consequences resulting from this article. However, it is written to the best of my knowledge and belief.
Please note: There have been some changes for the Dominican Republic e-ticket since its introduction at the beginning of 2021, so this guide has been fully updated with up-to-date information and requirements in April 2022.
What is the Dominican Republic e-ticket: general information
The immigration e-ticket for traveling to the Dominican Republic is still quite new and was only introduced at the end of 2020. It substituted the traditional paper forms which are usually handed out in the plane and filled out manually. Since April 2021, the Dominican Republic e-ticket is the only form of submitting your travel details for immigration purposes, making the paper forms obsolete.
This comes along with great improvements in the immigration process once arriving at the airport, as this is super quick since the e-ticket for the Dominican Republic is in place. So far I have arrived a couple of times in the country using the Punta Cana e-ticket and there was hardly any waiting time despite arriving with hundreds of other passengers at the same time.
Important: for the Dominican Republic e-ticket, no costs are involved. This being said, you should always aim for your free e-ticket for the Dominican Republic and don’t use any visa or agency services.
The e-ticket and immigration form is for all travelers who are entitled to enter the Dominican Republic visa-free, which are over 100 countries worldwide, including the United States, Canada, the United Kingdom, all European Schengen countries and most Central and South American countries. If you are from another country, check if you can travel to Punta Cana and the Dominican Republic visa-free at the following link*.
The e-ticket doesn’t substitute the tourist card, which is still mandatory for traveling to the Dominican Republic. However, as the tourist card nowadays is included in all flight tickets to the Dominican Republic, you don’t have to worry about it, your airline or cruise ship company is taking care of it.
It is important to know that you have to fill out an e-ticket for each arrival and departure into the Dominican Republic. This being said, you need to fill out an e-ticket form before arriving in Punta Cana (this is the e-ticket to enter the Dominican Republic) and one before leaving from Punta Cana (the e-ticket for leaving the Dominican Republic) or any other airport in the Dominican Republic.
After filling out the Dominican Republic e-ticket form correctly on the web portal, you get a QR-Code that can be downloaded and/or printed and which you simply show when reaching the Dominican immigration at the airport. Often it is not even requested during immigration, but your information are saved in the system and usually the airline requests it during check-in or boarding. If you don’t have the e-ticket form for the Dominican Republic, you might get denied boarding.
In case you forget to enter your information into the Dominican immigration portal before heading off to Punta Cana, don’t worry, there is no deadline and you still can do so at the airport with the airport WiFi. However, it is definitely recommended to do it before your trip to the Dominican Republic to save time and any possible hassle. If you are wondering when you should fill out the e-ticket for the Dominican Republic, approx. 2-3 days before departure is the best time to do so.
There is no Dominican Republic e-ticket app, but you can fill out the form on your mobile phone via the mobile website. However, it usually works smoother on a desktop PC or notebook.
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How to fill out the e-ticket form for the Dominican Republic?
Filling out the Dominican Republic e-ticket for immigration is easy, just follow the steps below. This step-by-step guide shows you everything you have to take care of.
The e-ticket immigration form is best used with a desktop computer or notebook and a common browser such as Chrome or Firefox.
1. Access the e-ticket portal in English
To start with the process, access the official website of the Dominican Republic Ministry of Immigration* and click on “enter the form”. Make sure it is the official site from the Dominican government which ends with “gob.do”, the top-level-domain for official government-supported internet services in the Dominican Republic.
Some visa service agencies offer help filling out the form or pretending to be the official immigration website of the Dominican Republic. Avoid these pages as the e-ticket is free and super easy, no paid service are needed.
In case the electronic ticket portal opens up in Spanish, you can switch the language in the upper right corner. The Dominican Republic e-ticket in English is available and accessible through this button in the corner.
2. Getting started with the Punta Cana e-ticket
Once you clicked on “e-ticket application”, you can start the immigration form process for your Punta Cana holiday.
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The first question in the Dominican Republic e-ticket form is with how many other people you are traveling. Even if you are traveling with someone, I would recommend clicking “No” for three reasons:
– the e-ticket form sometimes causes problems when filling out for 2 or more people
– it is much easier to have one immigration QR-Code per person and you best achieve this by filling out the Dominican Republic e-ticket for each traveler
– many people get confused by the questions “how many people are traveling with you” and pick the wrong number. While this isn’t a major e-ticket problem, you have to fill out the entire form again if you make a mistake at this particular question.
If you still would like to fill out just one Punta Cana e-ticket form, make sure to choose the right amount of travelers. The question is “How many people are traveling WITH you”. So if you are a party of 4, you have to enter “3”, as 3 other people are traveling with you. If you pick the wrong number and realize this during the e-ticket process, you have to start all over again.
Once you click on submit, you’ll get directed to the next screen, where you also see your application number, which you should write down. This application number is important as it is the only way of later being able to login into your e-ticket form or to access your immigration QR code for the Dominican Republic. If you can’t find your Dominican Republic e-ticket application code later and would like to make some changes, you can’t log in to your e-ticket and have to start over again.
3. Enter your personal information (“General Information”)
Now you can start with entering your personal information to get the immigration e-ticket and QR-Code for your Punta Cana vacation.
In this step, you need to add the following information:
- your permanent address
- your country of residence
- the city where you live (if your town is not on the list, pick the closest one next to you)
- if you are arriving or leaving the Dominican Republic (note that you have to fill out one form for the arrival and one for the departure)
- the state where you are from (might be pre-selected depending on the city you choose)
- the zip code of your permanent address
- if you have layovers or flight changes in any other country before traveling to Punta Cana
Once you have completed all the boxes successfully, you can click on “Next” to proceed to the next screen.
4. Enter your trip details (“Migratory Information”)
When it comes to the migratory information, you are getting asked for all the details you are used to from ordinary immigration forms you usually fill out on the plane. Now, for the Dominican Republic e-ticket, it has been moved to this online registration.
For the migratory information, you have to fill out the following:
- your first and last name
- your date and place of birth
- your gender
- your nationality
- your passport (twice, to avoid typos)
- your civil status
- your occupation (if you don’t find the right one, just pick “Other”)
You are also getting asked if you are a legal resident in the Dominican Republic. Usually, as long as you don’t have a Dominican residency, you can answer this question with “No”.
Now, you have to pick if you are staying in a hotel / all-inclusive resort, if you have booked an Airbnb or if you are staying elsewhere. Whatever you have booked for your Punta Cana vacation, pick the right choice for your e-ticket form here.
Depending on what you choose here, you either have to provide the full address of your Punta Cana Airbnb respectively any other guesthouse or apartment or you have to pick your hotel or all-inclusive resort in the Dominican Republic from a list. If you don’t find your hotel from the menu, you can also declare it as private lodging and add the address manually.
If you haven’t booked any accommodation yet it is recommended to enter the hotel you are most likely staying at for your first night in the Dominican Republic.
After choosing the right accommodation for the Dominican Republic e-ticket form, you have to provide further travel details such as:
- name of the boarding port (airport where you are coming from)
- flight number
- flight date
- disembarkation port (airport in the Dominican Republic where you are going to)
- name of the airline you are flying with (or ferry or cruise ship in case you are arriving in the Dominican Republic by sea) you are traveling with)
- your flight confirmation number (this is optional)
- the reason why you are traveling (“travel purpose”, usually this is leisure or business)
- the length of stay (in days)
The immigration form also asks for your e-mail address. While you are free to put it in, you won’t receive the application code or any kind of confirmation via e-mail, hence the benefit of it is limited. It is optional information, you can also proceed with the e-ticket without providing your email address.
Furthermore, depending on what kind of accommodation you have chosen in the previous step, you might have to provide further details about the place where you are staying. While the e-ticket system automatically pulls the address of all registered hotels and all-inclusive resorts in Punta Cana or Bayahibe, you have to provide the following information if staying in an Airbnb or an apartment:
- province of your private accommodation
municipality of your private accommodation
- sector of your private accommodation
address of your private accommodation
Thankfully, the translations have been improved in the course of 2021 and 2022 so it is much easier now to understand the Dominican Republic immigration form and it causes much fewer e-ticket problems.
Once you are done with this section, you are one step closer to finishing the Dominican Republic e-ticket and getting your immigration QR-code for your holiday in Punta Cana or elsewhere in the country.
In case you decided to fill out the Dominican Republic e-ticket form for various passengers in one application, you will have to enter the same migratory details and address information for every passenger in this step.
5. Customs information
The e-ticket form continues with the typical questions of customs. What you are bringing in, what is not allowed, what items you have to declare when entering the Dominican Republic etc.
The following customs information are requested:
- 1) if you are bringing in cash with the worth of 10.000 USD or more
- 2) if you are bringing in plants, animal or food products
- 3) if you are bringing in any taxable items
In case you respond to any question with “Yes”, further boxes are opening up within the Dominican Republic e-ticket portal where you can put in additional information.
This step also has to be completed for each passenger registered in the application process.
6. Health status (Covid-19 questions; “Public Health”)
Last but not least, the Dominican Republic e-ticket form asks you for some information regarding your health as a response to the Covid-19 pandemic in Punta Cana and worldwide. This also includes some information about where you have been in the last 30 days. This is the last step where you have to fill out anything for your Punta Cana immigration form.
The following details are being asked:
- countries visited in the last 30 days
- if you have had any symptoms of those listed in the e-ticket form in the last 72 hours
- your phone number (which is mandatory to enter)
To finish this page, you have to enter your phone number and click on submit.
7. Accept conditions and send
Now you are 95% done with requesting your e-ticket for entering the Dominican Republic visa-free (and free of charge). You now see two screens where you are asked if you used anyone’s help filling out the form and if you accept the terms and conditions.
8. Get a QR-Code and download
Congratulations, you are done!
If everything worked out well and you haven’t had any problems with the e-ticket, you have completed the e-ticket portal for traveling to the Dominican Republic successfully. You should see the QR-Code now which eases up the immigration process when arriving in Punta Cana 2022 or any other airport of the country.
However, please note that this is not the confirmation you are allowed to enter the Dominican Republic. In the end, it is the immigration officer who decides and checks all the details once you arrive.
Once you see the QR-Code, I highly recommend clicking the “generate pdf” button and save it on your local computer. From here, you could either save it on your mobile phone or print it out, so that you have the QR-Code handy to show when boarding the plane and/or arriving in the Dominican Republic.
The cost of the Dominican Republic e-ticket
You are ready to enjoy your vacation in the Dominican Republic.
Using the Punta Cana immigration portal and requesting an e-ticket for traveling to the Dominican Republic is free. There are no costs involved and you don’t have to enter your credit card or any other payment details.
If you are being asked for any payment, you might have landed on a visa service website that charges for their “work”. Again, the Dominican Republic e-ticket is free, no paid visa services are needed.
Please note that the e-ticket for your Punta Cana vacation has nothing to do with the 10 USD tourist tax. The Dominican Republic tourist tax (or tourist card) is still included in your flight price and you don’t have to deal with that.
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Filling out the Dominican Republic e-ticket on the mobile phone
As mentioned above, a Dominican Republic e-ticket app does not exist, but you can definitely fill out the immigration form on your e-ticket as well. Remember that you need one e-ticket to enter the Dominican Republic and one e-ticket for leaving the Dominican Republic.
If you are wondering how to fill out the e-ticket for the Dominican Republic on your mobile phone, the steps are similar to the instructions shown in the step-by-step guide above. To give you some better insights, we have collected some screenshots from our trip in April 2022 to the Dominican Republic, when we also successfully filled out the e-ticket on the mobile phone.
For the mobile phone version, the answer to the question of when you should fill out the e-ticket for the Dominican Republic is similar: approx. 2-3 days in advance.
E-ticket problems and commonly asked questions regarding the Dominican Republic e-ticket
My flight is tomorrow but I haven’t filled out the form yet. Can I still travel?
Yes, you can still travel, there is no minimum advance time when the e-ticket form has to be filled out. You can access the Dominican Republic e-ticket portal even once landed in the country. However, it is always recommendable to fill out the online immigration form in advance to save time and hassle. Furthermore, many airlines are now asking for the e-ticket QR code during check-in or boarding and you might be denied boarding if you have not done the e-ticket application for the Dominican Republic.
What is the address of my all-inclusive resort?
When filling out the e-ticket form and choosing that you stay in a hotel, you don’t need the address as each hotel’s location is already saved in the system. You just need an address if staying at an Airbnb in Punta Cana. In this case, ask your host for further details.
The e-ticket form is not working. What shall I do?
If the Dominican Republic e-ticket portal is not working for you, you might want to try another browser or another device. The immigration form works best on desktop computers and notebooks. You can also try another browser, preferably Chrome or Firefox if you have problems with the e-ticket immigration form. It also helps to clear the cache in case of any e-ticket problems.
What is the difference between a flight e-ticket and the immigration e-ticket?
Even both documents have the name “e-ticket” they don’t have much in common. The Dominican Republic e-ticket could also be “called pre-approval”, “visa-free travel authorization” or “immigration online registration” – anything like that. Your flight e-ticket is issued from your airline just for the flight, it doesn’t have to do anything with the immigration in the Dominican Republic.
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Author, Travel Coach & Punta Cana based digital nomad
Hey, I am Chris, a born and raised German, travel-addictive and Caribbean Soul. Since 2011 I have been living in the Caribbean, among them 5 years in the Dominican Republic. Punta Cana is my home-base here in the country and I’d love to tell you more about how to experience Punta Cana off-the-beaten-track and give you all the advice you want to know for your vacation in Punta Cana.